FAQs

IS THERE A MINIMUM AGE ON ANY ACTIVITIES?

Yes there is a minimum age for all activities including the Segways, which is now 16 years for individuals wanting to come along and try the experiences.   (However, we are able to run for schools and groups of youngsters with a minimum age of 10 years).

ARE THERE HEIGHT AND WEIGHT RESTRICTIONS?

Yes on the Segways which is 7 stone min and max 17 stone, age restriction of minimum of 16 years of age.

CAN I BRING MY OWN FOOD?

We do not normally offer food for stag & hen groups instead advise everyone to bring their own party food which can be enjoyed on while the activities are taking place.

The main buildings are not used by small groups but we do have access to the conservatory if needed. We would use the outside toilets.

Once the party is finished then guests depart from the venue, we do not allow guests to remain on site while another activity group are booked in.

ARE YOU EASY TO FIND?

Please see our Find Us page for a map.  What we do advise when you turn off Forest Lane onto the farm track that you drive with care – we do try to make it as smooth as possible but please keep to the 15 mph speed limit.   Oh and we are in the countryside so there is some mud…. Sorry.

DO I NEED A DRIVING LICENCE?

For all activities taking part at Owl Lodge you do not need a driving licence.  If you are taking part in the Military Manoeuvres Package when driving on the road you do need to have a full driving licence.

WHAT SHALL I WEAR?

Please weather watch and advise all guests to wear appropriate outdoor clothing & sturdy footwear – no open toed sandals or skirts/dresses.

WHAT IF I NEED TO CANCEL

If you cancel within 2 weeks then full payment will be required unless we can fill the cancelled session If you cancel within 1 week then full payment will be required regardless – only in exceptional cases will we allow a rebook.   When you sign the booking form we will take it that you accept these terms.

We reserve the right to cancel if we consider the weather to be a health & safety issue and will offer an acceptable alternative date.